T.I.C., Inc., (The Insurance Center), a leading multi-state insurance agency, is seeking experienced Representatives to market insurance products. You must be a motivated and successful sales representative who will be responsible for servicing existing accounts and closing new accounts. We provide extensive marketing support, which includes sales lead systems, exclusive products, agency-sponsored incentive trips, competitive wage plus commission, benefits package, internal support staff and much more. We have offices throughout the states of Wisconsin, Minnesota and Iowa. Opportunities are available in the following divisions: Life, Accident & Health, Corporate Benefits and Property & Casualty.

Opportunities & training

• Culture & leadership training
• Personal & career development training
• Carrier product training
• In-house & field sales training
• Team selling
• Mentorship program
• Bignition "Wedge" outside sales training
• CE & designation support

Benefits

• Health
• Dental
• Vision
• Flexible spending plan
• Life & accidental death
• Disability
• 401k match
• Discretionary profit sharing
• Generous paid time off
• Paid holidays
• Tuition reimbursement
• Life/work balance

Compensation & incentives

• Competitive compensation
• Unlimited income potential
• New & renewal commission structures
• Treadmill/validation
• Performance-based bonus structure
• Sales incentives trips in summer & winter

Submit a resumé to T.I.C., Inc., Attn: Human Resource Department, 701 Sand Lake Road, Onalaska, WI 54650-2442. Resumés may also be submitted to jobs@ticinsurance.com. For additional information, contact the Human Resource Department at 800-362-8046 ext 30174. Equal opportunity employer.

The Insurance Center has an immediate opening for a Commercial Lines Customer Service – Agent (CS-A).  The CS-A is responsible for the daily servicing of a book of business on assigned accounts with direct accountability for client satisfaction and retention. You will also coordinate multiple tasks across teams to meet deadlines and quality standards. We are seeking a passionate, self-driven, natural-born service person with a desire to make a difference in people's lives and businesses. As a Commercial Customer Service – Agent, you will be responsible for promoting and servicing an array of commercial property and casualty products in accordance with our established process and procedures, and in pursuit of the company's goals and objectives. You will be responsible for maintaining current client relationships. The Commercial Lines Customer Service – Agent is an effective team member and relationship builder.

Commercial Lines CS-A responsibilities

• Coordinate the servicing of a book of business with all internal and external stakeholders
• Demonstrate an advanced level of knowledge of all commercial lines of insurance
• Monitor and address aged accounts receivable with clients
• Communicate and develop relationships with clients to ensure their satisfaction with services provided
• Escalate complaints and concerns to appropriate stakeholders
• Visit clients with agent as necessary to review policies, audits, loss run analyses and projections
• Make a positive contribution to customer satisfaction and constantly strive to improve service to the customer
• Manage carrier relationships on behalf of clients to ensure the accurate and timely issuance of policies and endorsements as agreed upon
• Verify, dispute and process audit endorsements in a timely manner
• Perform detailed audit review and present to clients

Experience

• 2+ years of experience in commercial lines customer service (preferred)
• Possession of or ability to secure Property and Casualty license (must be obtained within 120 days of start date)
• Proficiency in the use of Microsoft Word and Excel required
• Willingness to expand knowledge and effectiveness in the insurance industry by successful completion of extended insurance education beyond continuing education requirements for licensing

Education

• Associates Degree  and/or training equivalent experience. 

The Insurance Center offers competitive compensation and excellent benefits package including 401(k) plan, medical, dental, vision, life insurance and more. Consistent with our healthy work life balance we offer paid holidays and a generous paid time off policy.

The Insurance Center has an immediate opening for a Commercial Lines Customer Service – Agent (CS-A).  The CS-A is responsible for the daily servicing of a book of business on assigned accounts with direct accountability for client satisfaction and retention. You will also coordinate multiple tasks across teams to meet deadlines and quality standards. We are seeking a passionate, self-driven, natural-born service person with a desire to make a difference in people's lives and businesses. As a Commercial Customer Service – Agent, you will be responsible for promoting and servicing an array of commercial property and casualty products in accordance with our established process and procedures, and in pursuit of the company's goals and objectives. You will be responsible for maintaining current client relationships. The Commercial Lines Customer Service – Agent is an effective team member and relationship builder.

Commercial Lines CS-A responsibilities

• Coordinate the servicing of a book of business with all internal and external stakeholders
• Demonstrate an advanced level of knowledge of all commercial lines of insurance
• Monitor and address aged accounts receivable with clients
• Communicate and develop relationships with clients to ensure their satisfaction with services provided
• Escalate complaints and concerns to appropriate stakeholders
• Visit clients with agent as necessary to review policies, audits, loss run analyses and projections
• Make a positive contribution to customer satisfaction and constantly strive to improve service to the customer
• Manage carrier relationships on behalf of clients to ensure the accurate and timely issuance of policies and endorsements as agreed upon
• Verify, dispute and process audit endorsements in a timely manner
• Perform detailed audit review and present to clients

Experience

• 2+ years of experience in commercial lines customer service (preferred)
• Possession of or ability to secure Property and Casualty license (must be obtained within 120 days of start date)
• Proficiency in the use of Microsoft Word and Excel required
• Willingness to expand knowledge and effectiveness in the insurance industry by successful completion of extended insurance education beyond continuing education requirements for licensing

Education

• Associates Degree  and/or training equivalent experience. 

The Insurance Center offers competitive compensation and excellent benefits package including 401(k) plan, medical, dental, vision, life insurance and more. Consistent with our healthy work life balance we offer paid holidays and a generous paid time off policy.

The Insurance Center has an immediate opening for a Commercial Lines Customer Service – Agent (CS-A) in the Green Bay, Wisconsin area.  The CS-A is responsible for the daily servicing of a book of business on assigned accounts with direct accountability for client satisfaction and retention. You will also coordinate multiple tasks across teams to meet deadlines and quality standards. We are seeking a passionate, self-driven, natural-born service person with a desire to make a difference in people's lives and businesses. As a Commercial Customer Service – Agent, you will be responsible for promoting and servicing an array of commercial property and casualty products in accordance with our established process and procedures, and in pursuit of the company's goals and objectives. You will be responsible for maintaining current client relationships. The Commercial Lines Customer Service – Agent is an effective team member and relationship builder.

Commercial Lines CS-A responsibilities

• Coordinate the servicing of a book of business with all internal and external stakeholders
• Demonstrate an advanced level of knowledge of all commercial lines of insurance
• Monitor and address aged accounts receivable with clients
• Communicate and develop relationships with clients to ensure their satisfaction with services provided
• Escalate complaints and concerns to appropriate stakeholders
• Visit clients with agent as necessary to review policies, audits, loss run analyses and projections
• Make a positive contribution to customer satisfaction and constantly strive to improve service to the customer
• Manage carrier relationships on behalf of clients to ensure the accurate and timely issuance of policies and endorsements as agreed upon
• Verify, dispute and process audit endorsements in a timely manner
• Perform detailed audit review and present to clients

Experience

• 2+ years of experience in commercial lines customer service (required)
• Possession of or ability to secure Property and Casualty license (must be obtained within 120 days of start date)
• Proficiency in the use of Microsoft Word and Excel required
• Willingness to expand knowledge and effectiveness in the insurance industry by successful completion of extended insurance education beyond continuing education requirements for licensing

Education

• Bachelor's degree from an accredited college or university (preferred)

The Insurance Center, is seeking a driven, hardworking individual to join our team.  As a Client Resource Coordinator, you will provide direct support to the certified Risk Management Specialist.  Help our clients drive a culture of safety and compliance. Join our “Belongship” and help us fight for the highest possible good of our clients, coworkers, and community!

Key Responsibilities include:

• Support the in-house certified Risk Management Specialist. Become a trusted teammate capable of handling delegated tasks such as calendar management, reporting, client resource delivery, carrier resources, sample safety policy templates, training resources, etc.
• Organize, update, document, and maintain the current work in progress and work completed reporting for risk management services.
• Support the commercial producer/CSA teams with retention by onboarding, training, troubleshooting, and delivering proactive resources to clients.
• Help support & educate the P&C commercial team with the T.I.C. client resource portals.

Preferred Knowledge and Skill:

• Associate degree or equivalent combination of education and experience is preferred. Customer service experience required. Above average use of Word, Excel, Outlook, and proficient internet navigation required.

The Insurance Center has an immediate opening for a Commercial Lines Customer Service – Agent (CS-A).  The CS-A is responsible for the daily servicing of a book of business on assigned accounts with direct accountability for client satisfaction and retention. You will also coordinate multiple tasks across teams to meet deadlines and quality standards. We are seeking a passionate, self-driven, natural-born service person with a desire to make a difference in people's lives and businesses. As a Commercial Customer Service – Agent, you will be responsible for promoting and servicing an array of commercial property and casualty products in accordance with our established process and procedures, and in pursuit of the company's goals and objectives. You will be responsible for maintaining current client relationships. The Commercial Lines Customer Service – Agent is an effective team member and relationship builder.

Commercial Lines CS-A responsibilities

• Coordinate the servicing of a book of business with all internal and external stakeholders
• Demonstrate an advanced level of knowledge of all commercial lines of insurance
• Monitor and address aged accounts receivable with clients
• Communicate and develop relationships with clients to ensure their satisfaction with services provided
• Escalate complaints and concerns to appropriate stakeholders
• Visit clients with agent as necessary to review policies, audits, loss run analyses and projections
• Make a positive contribution to customer satisfaction and constantly strive to improve service to the customer
• Manage carrier relationships on behalf of clients to ensure the accurate and timely issuance of policies and endorsements as agreed upon
• Verify, dispute and process audit endorsements in a timely manner
• Perform detailed audit review and present to clients

Experience

• 2+ years of experience in commercial lines customer service (preferred)
• Possession of or ability to secure Property and Casualty license (must be obtained within 120 days of start date)
• Proficiency in the use of Microsoft Word and Excel required
• Willingness to expand knowledge and effectiveness in the insurance industry by successful completion of extended insurance education beyond continuing education requirements for licensing

Education

• Associates Degree  and/or training equivalent experience. 

The Insurance Center offers competitive compensation and excellent benefits package including 401(k) plan, medical, dental, vision, life insurance and more. Consistent with our healthy work life balance we offer paid holidays and a generous paid time off policy.

The Insurance Center is a successful and well-established independent insurance agency seeking a dependable and hardworking individual to join our Corporate Benefits team. As an Account Support Representative you will provide accurate, efficient & timely support and service for assigned clients.    The Insurance Center is committed to providing a diverse and challenging work environment encouraging critical thinking and problem solving. 

Key Responsibilities include:

• Building and maintaining a strong relationship with our clients and carriers by responding to issues relating to questions on policies, coverages, claims and accounting and billing.
• Assist with marketing new and renewal business and processing enrollment paperwork.
• Maintain insured’s information in various systems.
• Participate in client annual enrollment meetings.
• Providing prompt and friendly account support.
• The ability to multi-task, organize and perform work with accuracy.

Required Experience:

Qualified applicants must possess strong communication skills, enjoy working in a fast-paced environment and demonstrate excellent computer skills, specifically using Microsoft Word, Excel, and Outlook. Human Resources, Employee Benefits experience and/or a Life, Accident and Health Insurance License a plus! 

The Insurance Center (T.I.C., Inc.) located in Onalaska, WI is looking to fill an Accounts Receivable Specialist role on our Accounting team. Responsibilities include maintaining positive customer relationships and coordinating daily processing and deposits. This is a great opportunity to join a well-established, successful organization that values a positive & empowered culture and seeks to align with like-minded, self-driven individuals.

Responsibilities:

• Build and maintain positive relationships with customer Accounts Payable representatives.
• Commission processing.
• Auditing of commissions not received and following up to collect
• Customer Service – internal and external.
• Follow up on missing premiums.
• Accurate and timely collections of all Accounts Receivable accounts
• Prepare monthly Accounts Receivable reports
• Review customer payment history and report any negative trends.

Primary Duties:

• Communication with customers via phone, email, mail, etc.
• Research and respond to all accounts receivable inquiries in a prompt manner.
• Post customer payments
• Assist in the review and enhance billing, collection, and cash posting processes for efficiency and best practices.
• Other finance and accounting tasks, reconciliations, special projects and responsibilities as assigned.
• Working with agency document management system per document retention policies

 Qualifications

• Associates Degree in Finance, Accounting or related discipline required;
• 3 - 5 years of experience in billing, accounts receivable would be a plus
• Must have a solid understanding of basic accounting principles.
• Must have strong communication skills, ability to problem solve, work independently, and use sound business judgment.
• Ability to handle multiple priorities and work efficiently.
• Must have strong Excel spreadsheet abilities as well as Microsoft Office Suite proficiency
• Must have attention to fine detail and be highly accurate.

The Insurance Center, is seeking a driven, hardworking individual to join our team.  As a Client Resource Coordinator, you will provide direct support to the certified Risk Management Specialist.  Help our clients drive a culture of safety and compliance. Join our “Belongship” and help us fight for the highest possible good of our clients, coworkers, and community!

Key Responsibilities include:

• Support the in-house certified Risk Management Specialist. Become a trusted teammate capable of handling delegated tasks such as calendar management, reporting, client resource delivery, carrier resources, sample safety policy templates, training resources, etc.
• Organize, update, document, and maintain the current work in progress and work completed reporting for risk management services.
• Support the commercial producer/CSA teams with retention by onboarding, training, troubleshooting, and delivering proactive resources to clients.
• Help support & educate the P&C commercial team with the T.I.C. client resource portals.

Preferred Knowledge and Skill:

• Associate degree or equivalent combination of education and experience is preferred. Customer service experience required. Above average use of Word, Excel, Outlook, and proficient internet navigation required.