T.I.C., Inc., (The Insurance Center), a leading multi-state insurance agency, is seeking experienced Representatives to market insurance products. You must be a motivated and successful sales representative who will be responsible for servicing existing accounts and closing new accounts. We provide extensive marketing support, which includes sales lead systems, exclusive products, agency-sponsored incentive trips, competitive wage plus commission, benefits package, internal support staff and much more. We have offices throughout the states of Wisconsin, Minnesota and Iowa. Opportunities are available in the following divisions: Life, Accident & Health, Corporate Benefits and Property & Casualty.

Opportunities & training

• Culture & leadership training
• Personal & career development training
• Carrier product training
• In-house & field sales training
• Team selling
• Mentorship program
• Bignition "Wedge" outside sales training
• CE & designation support

Benefits

• Health
• Dental
• Vision
• Flexible spending plan
• Life & accidental death
• Disability
• 401k match
• Discretionary profit sharing
• Generous paid time off
• Paid holidays
• Tuition reimbursement
• Life/work balance

Compensation & incentives

• Competitive compensation
• Unlimited income potential
• New & renewal commission structures
• Treadmill/validation
• Performance-based bonus structure
• Sales incentives trips in summer & winter

Submit a resumé to T.I.C., Inc., Attn: Human Resource Department, 701 Sand Lake Road, Onalaska, WI 54650-2442. Resumés may also be submitted to jobs@ticinsurance.com. For additional information, contact the Human Resource Department at 800-362-8046 ext 30174. Equal opportunity employer.

Help us fight for the highest possible good for our clients, coworkers, and community! The Insurance Center has an immediate leadership opportunity for a Property & Casualty Support Team Lead. The team lead is responsible for the processes and systems related to the servicing of clients along with the supervision of customer service agents.  You will be a key leader in the business development value stream, directing the delivery of administrative and operation assistance designed to promote revenue growth, productivity, and exceptional levels of customer satisfaction. Provide team members with the appropriate training tools, direction and motivation that enable their success.  Build meaningful relationships and help protect families & businesses with our constant pursuit of personal, professional, and team growth.

Support Team Lead responsibilities

• Help drive our positive healthy culture and live out our Belongships
  • Be Authentic
  • Be Ethical
  • Be Intentional
  • Be Empowered
  • Be Dynamic
• Supervise and streamline support staff workflow.
• Support & Challenge team members in providing exceptional service to both external and internal customers.
• Routine audits of system activity for team members. Works with team members to ensure accuracy & appropriate application of established procedures.
• Ensure that work resources and procedures are reviewed and updated as necessary

• Escalate complaints and concerns to appropriate stakeholders
• Make a positive contribution to customer satisfaction and constantly strive to improve service to the customer
• Training and development- new hire and ongoing training programs
• Provide performance feedback of all team members

Experience

• 2+ years of experience in Property & Casualty customer service (preferred)
• Possession of or ability to secure Property and Casualty license (must be obtained within 120 days of start date)
• Proficiency in the use of Microsoft Word and Excel required
• Willingness to expand knowledge and effectiveness in the insurance industry by successful completion of extended insurance education beyond continuing education requirements for licensing

Education

• Associates Degree and/or two to three years of related experience and/or training; or equivalent combination of education and experience. Insurance agency experience preferred.

The Insurance Center offers competitive compensation and excellent benefits package including 401(k) plan, medical, dental, vision, life insurance and more. Consistent with our healthy work life balance we offer paid holidays and a generous paid time off policy.

As our Compliance Specialist you will provide consultative and collaborative benefits and Human Resources services to our clients who are typically small to medium in size.  You will also work with clients to provide advice, coaching, and counsel to leaders and employees on benefit and HR programs, policy and procedures, employment/labor laws, and conflict resolution.

Key Responsibilities include:

• Utilize consultative approach to assist clients in developing and strengthening their benefits and HR policies and practices.
• Provide coaching and guidance to clients to monitor eligibility and compliance requirements needed to process benefit enrollments, terminations of coverage, and ensuring forms pertaining to enrollment, and COBRA, are completed accurately and timely
• Provide HR guidance in the areas of feedback, performance management, employee relations, development and coaching, policy and procedure revision, and organizational development.
• Educate clients as it pertains to requirements and regulations affecting benefit and HR functions.
• Review corporate benefits department's compliance with applicable laws and guidance as well to improve transparency and adherence to governing bodies.   
• Communicate frequently with Corporate Benefits Specialists and assigned team on assigned accounts, strategic planning for the client, review participation and utilization of plans, client needs.

Preferred Knowledge and Skill:

• Bachelor’s Degree in Human Resources, Business Administration, or related degree; and two to three years of related experience and/or training; or equivalent combination of education and experience is preferred.
• Employee benefits knowledge and health insurance plan administration preferred. Must be well versed in federal and state law and keep up to date on changes.
• SHRM-CP/SHRM-SCP, PHR Certification desired.

The Insurance Center is seeking a driven, hardworking individual to join our team.  As a Risk Management Specialist, you will provide consultative and collaborative Risk Management services to our large commercial clients across the state of Wisconsin. The Risk Management Specialist position will help T.I.C. clients drive a culture of safety & compliance in their workplace and also support T.I.C. agents with retention, new business, training, and education. You will work within a range of industries helping clients improve their overall risk profile. Join our “Belongship” and help us fight for the highest possible good of our clients, coworkers, and community!

Key Responsibilities include:

• Work collaboratively with clients to provide advice, coaching, and counsel to leaders and employees on relevant safety & compliance including:  OSHA, DOT, MSHA, FMCSA
• Support producer/CSA teams and the overall P&C department with large commercial client retention by delivering risk management expertise & proactive services
• Support the large commercial sales team with new business by accompanying producers on prospecting calls, research meetings, and proposals. Deliver a clear risk management value proposition that will enhance the sales process
• Educate the P&C commercial team with relevant safety & compliance topics, help develop future account managers with the education & delivery of proactive services.

Preferred Knowledge and Skill:

• Bachelor’s Degree in Business Administration, or related degree; and 5+ years of risk management experience.
• OSHA Certification desired.  

We offer competitive compensation and excellent benefits package including 401(k) plan, medical, dental, vision, life insurance and more.  Consistent with our healthy work life balance we offer paid holidays and a generous paid time off policy.  

The Insurance Center has an immediate opening for a Commercial Lines Customer Service – Agent (CS-A).  The CS-A is responsible for the daily servicing of a book of business on assigned accounts with direct accountability for client satisfaction and retention. You will also coordinate multiple tasks across teams to meet deadlines and quality standards. We are seeking a passionate, self-driven, natural-born service person with a desire to make a difference in people's lives and businesses. As a Commercial Customer Service – Agent, you will be responsible for promoting and servicing an array of commercial property and casualty products in accordance with our established process and procedures, and in pursuit of the company's goals and objectives. You will be responsible for maintaining current client relationships. The Commercial Lines Customer Service – Agent is an effective team member and relationship builder.

Commercial Lines CS-A responsibilities

• Coordinate the servicing of a book of business with all internal and external stakeholders
• Demonstrate an advanced level of knowledge of all commercial lines of insurance
• Monitor and address aged accounts receivable with clients
• Communicate and develop relationships with clients to ensure their satisfaction with services provided
• Escalate complaints and concerns to appropriate stakeholders
• Visit clients with agent as necessary to review policies, audits, loss run analyses and projections
• Make a positive contribution to customer satisfaction and constantly strive to improve service to the customer
• Manage carrier relationships on behalf of clients to ensure the accurate and timely issuance of policies and endorsements as agreed upon
• Verify, dispute and process audit endorsements in a timely manner
• Perform detailed audit review and present to clients

Experience

• 2+ years of experience in commercial lines customer service (preferred)
• Possession of or ability to secure Property and Casualty license (must be obtained within 120 days of start date)
• Proficiency in the use of Microsoft Word and Excel required
• Willingness to expand knowledge and effectiveness in the insurance industry by successful completion of extended insurance education beyond continuing education requirements for licensing

Education

• Associates Degree  and/or training equivalent experience. 

The Insurance Center offers competitive compensation and excellent benefits package including 401(k) plan, medical, dental, vision, life insurance and more. Consistent with our healthy work life balance we offer paid holidays and a generous paid time off policy.

Help us fight for the highest possible good for our clients, coworkers, and community! The Insurance Center has an immediate leadership opportunity for a Property & Casualty Support Team Lead. The team lead is responsible for the processes and systems related to the servicing of clients along with the supervision of customer service agents.  You will be a key leader in the business development value stream, directing the delivery of administrative and operation assistance designed to promote revenue growth, productivity, and exceptional levels of customer satisfaction. Provide team members with the appropriate training tools, direction and motivation that enable their success.  Build meaningful relationships and help protect families & businesses with our constant pursuit of personal, professional, and team growth.

Support Team Lead responsibilities

• Help drive our positive healthy culture and live out our Belongships
  • Be Authentic
  • Be Ethical
  • Be Intentional
  • Be Empowered
  • Be Dynamic
• Supervise and streamline support staff workflow.
• Support & Challenge team members in providing exceptional service to both external and internal customers.
• Routine audits of system activity for team members. Works with team members to ensure accuracy & appropriate application of established procedures.
• Ensure that work resources and procedures are reviewed and updated as necessary

• Escalate complaints and concerns to appropriate stakeholders
• Make a positive contribution to customer satisfaction and constantly strive to improve service to the customer
• Training and development- new hire and ongoing training programs
• Provide performance feedback of all team members

Experience

• 2+ years of experience in Property & Casualty customer service (preferred)
• Possession of or ability to secure Property and Casualty license (must be obtained within 120 days of start date)
• Proficiency in the use of Microsoft Word and Excel required
• Willingness to expand knowledge and effectiveness in the insurance industry by successful completion of extended insurance education beyond continuing education requirements for licensing

Education

• Associates Degree and/or two to three years of related experience and/or training; or equivalent combination of education and experience. Insurance agency experience preferred.

The Insurance Center offers competitive compensation and excellent benefits package including 401(k) plan, medical, dental, vision, life insurance and more. Consistent with our healthy work life balance we offer paid holidays and a generous paid time off policy.

As our Compliance Specialist you will provide consultative and collaborative benefits and Human Resources services to our clients who are typically small to medium in size.  You will also work with clients to provide advice, coaching, and counsel to leaders and employees on benefit and HR programs, policy and procedures, employment/labor laws, and conflict resolution.

Key Responsibilities include:

• Utilize consultative approach to assist clients in developing and strengthening their benefits and HR policies and practices.
• Provide coaching and guidance to clients to monitor eligibility and compliance requirements needed to process benefit enrollments, terminations of coverage, and ensuring forms pertaining to enrollment, and COBRA, are completed accurately and timely
• Provide HR guidance in the areas of feedback, performance management, employee relations, development and coaching, policy and procedure revision, and organizational development.
• Educate clients as it pertains to requirements and regulations affecting benefit and HR functions.
• Review corporate benefits department's compliance with applicable laws and guidance as well to improve transparency and adherence to governing bodies.   
• Communicate frequently with Corporate Benefits Specialists and assigned team on assigned accounts, strategic planning for the client, review participation and utilization of plans, client needs.

Preferred Knowledge and Skill:

• Bachelor’s Degree in Human Resources, Business Administration, or related degree; and two to three years of related experience and/or training; or equivalent combination of education and experience is preferred.
• Employee benefits knowledge and health insurance plan administration preferred. Must be well versed in federal and state law and keep up to date on changes.
• SHRM-CP/SHRM-SCP, PHR Certification desired.

The Insurance Center is seeking a driven, hardworking individual to join our team.  As a Risk Management Specialist, you will provide consultative and collaborative Risk Management services to our large commercial clients across the state of Wisconsin. The Risk Management Specialist position will help T.I.C. clients drive a culture of safety & compliance in their workplace and also support T.I.C. agents with retention, new business, training, and education. You will work within a range of industries helping clients improve their overall risk profile. Join our “Belongship” and help us fight for the highest possible good of our clients, coworkers, and community!

Key Responsibilities include:

• Work collaboratively with clients to provide advice, coaching, and counsel to leaders and employees on relevant safety & compliance including:  OSHA, DOT, MSHA, FMCSA
• Support producer/CSA teams and the overall P&C department with large commercial client retention by delivering risk management expertise & proactive services
• Support the large commercial sales team with new business by accompanying producers on prospecting calls, research meetings, and proposals. Deliver a clear risk management value proposition that will enhance the sales process
• Educate the P&C commercial team with relevant safety & compliance topics, help develop future account managers with the education & delivery of proactive services.

Preferred Knowledge and Skill:

• Bachelor’s Degree in Business Administration, or related degree; and 5+ years of risk management experience.
• OSHA Certification desired.  

We offer competitive compensation and excellent benefits package including 401(k) plan, medical, dental, vision, life insurance and more.  Consistent with our healthy work life balance we offer paid holidays and a generous paid time off policy.  

As our Compliance Specialist you will provide consultative and collaborative benefits and Human Resources services to our clients who are typically small to medium in size.  You will also work with clients to provide advice, coaching, and counsel to leaders and employees on benefit and HR programs, policy and procedures, employment/labor laws, and conflict resolution.

Key Responsibilities include:

• Utilize consultative approach to assist clients in developing and strengthening their benefits and HR policies and practices.
• Provide coaching and guidance to clients to monitor eligibility and compliance requirements needed to process benefit enrollments, terminations of coverage, and ensuring forms pertaining to enrollment, and COBRA, are completed accurately and timely
• Provide HR guidance in the areas of feedback, performance management, employee relations, development and coaching, policy and procedure revision, and organizational development.
• Educate clients as it pertains to requirements and regulations affecting benefit and HR functions.
• Review corporate benefits department's compliance with applicable laws and guidance as well to improve transparency and adherence to governing bodies.   
• Communicate frequently with Corporate Benefits Specialists and assigned team on assigned accounts, strategic planning for the client, review participation and utilization of plans, client needs.

Preferred Knowledge and Skill:

• Bachelor’s Degree in Human Resources, Business Administration, or related degree; and two to three years of related experience and/or training; or equivalent combination of education and experience is preferred.
• Employee benefits knowledge and health insurance plan administration preferred. Must be well versed in federal and state law and keep up to date on changes.
• SHRM-CP/SHRM-SCP, PHR Certification desired.

The Insurance Center is seeking a driven, hardworking individual to join our team.  As a Risk Management Specialist, you will provide consultative and collaborative Risk Management services to our large commercial clients across the state of Wisconsin. The Risk Management Specialist position will help T.I.C. clients drive a culture of safety & compliance in their workplace and also support T.I.C. agents with retention, new business, training, and education. You will work within a range of industries helping clients improve their overall risk profile. Join our “Belongship” and help us fight for the highest possible good of our clients, coworkers, and community!

Key Responsibilities include:

• Work collaboratively with clients to provide advice, coaching, and counsel to leaders and employees on relevant safety & compliance including:  OSHA, DOT, MSHA, FMCSA
• Support producer/CSA teams and the overall P&C department with large commercial client retention by delivering risk management expertise & proactive services
• Support the large commercial sales team with new business by accompanying producers on prospecting calls, research meetings, and proposals. Deliver a clear risk management value proposition that will enhance the sales process
• Educate the P&C commercial team with relevant safety & compliance topics, help develop future account managers with the education & delivery of proactive services.

Preferred Knowledge and Skill:

• Bachelor’s Degree in Business Administration, or related degree; and 5+ years of risk management experience.
• OSHA Certification desired.  

We offer competitive compensation and excellent benefits package including 401(k) plan, medical, dental, vision, life insurance and more.  Consistent with our healthy work life balance we offer paid holidays and a generous paid time off policy.  

The Insurance Center has an immediate opening for a Commercial Lines Customer Service – Agent (CS-A) in the Green Bay, Wisconsin area.  The CS-A is responsible for the daily servicing of a book of business on assigned accounts with direct accountability for client satisfaction and retention. You will also coordinate multiple tasks across teams to meet deadlines and quality standards. We are seeking a passionate, self-driven, natural-born service person with a desire to make a difference in people's lives and businesses. As a Commercial Customer Service – Agent, you will be responsible for promoting and servicing an array of commercial property and casualty products in accordance with our established process and procedures, and in pursuit of the company's goals and objectives. You will be responsible for maintaining current client relationships. The Commercial Lines Customer Service – Agent is an effective team member and relationship builder.

Commercial Lines CS-A responsibilities

• Coordinate the servicing of a book of business with all internal and external stakeholders
• Demonstrate an advanced level of knowledge of all commercial lines of insurance
• Monitor and address aged accounts receivable with clients
• Communicate and develop relationships with clients to ensure their satisfaction with services provided
• Escalate complaints and concerns to appropriate stakeholders
• Visit clients with agent as necessary to review policies, audits, loss run analyses and projections
• Make a positive contribution to customer satisfaction and constantly strive to improve service to the customer
• Manage carrier relationships on behalf of clients to ensure the accurate and timely issuance of policies and endorsements as agreed upon
• Verify, dispute and process audit endorsements in a timely manner
• Perform detailed audit review and present to clients

Experience

• 2+ years of experience in commercial lines customer service (required)
• Possession of or ability to secure Property and Casualty license (must be obtained within 120 days of start date)
• Proficiency in the use of Microsoft Word and Excel required
• Willingness to expand knowledge and effectiveness in the insurance industry by successful completion of extended insurance education beyond continuing education requirements for licensing

Education

• Bachelor's degree from an accredited college or university (preferred)

As our Compliance Specialist you will provide consultative and collaborative benefits and Human Resources services to our clients who are typically small to medium in size.  You will also work with clients to provide advice, coaching, and counsel to leaders and employees on benefit and HR programs, policy and procedures, employment/labor laws, and conflict resolution.

Key Responsibilities include:

• Utilize consultative approach to assist clients in developing and strengthening their benefits and HR policies and practices.
• Provide coaching and guidance to clients to monitor eligibility and compliance requirements needed to process benefit enrollments, terminations of coverage, and ensuring forms pertaining to enrollment, and COBRA, are completed accurately and timely
• Provide HR guidance in the areas of feedback, performance management, employee relations, development and coaching, policy and procedure revision, and organizational development.
• Educate clients as it pertains to requirements and regulations affecting benefit and HR functions.
• Review corporate benefits department's compliance with applicable laws and guidance as well to improve transparency and adherence to governing bodies.   
• Communicate frequently with Corporate Benefits Specialists and assigned team on assigned accounts, strategic planning for the client, review participation and utilization of plans, client needs.

Preferred Knowledge and Skill:

• Bachelor’s Degree in Human Resources, Business Administration, or related degree; and two to three years of related experience and/or training; or equivalent combination of education and experience is preferred.
• Employee benefits knowledge and health insurance plan administration preferred. Must be well versed in federal and state law and keep up to date on changes.
• SHRM-CP/SHRM-SCP, PHR Certification desired.

The Insurance Center is seeking a driven, hardworking individual to join our team.  As a Risk Management Specialist, you will provide consultative and collaborative Risk Management services to our large commercial clients across the state of Wisconsin. The Risk Management Specialist position will help T.I.C. clients drive a culture of safety & compliance in their workplace and also support T.I.C. agents with retention, new business, training, and education. You will work within a range of industries helping clients improve their overall risk profile. Join our “Belongship” and help us fight for the highest possible good of our clients, coworkers, and community!

Key Responsibilities include:

• Work collaboratively with clients to provide advice, coaching, and counsel to leaders and employees on relevant safety & compliance including:  OSHA, DOT, MSHA, FMCSA
• Support producer/CSA teams and the overall P&C department with large commercial client retention by delivering risk management expertise & proactive services
• Support the large commercial sales team with new business by accompanying producers on prospecting calls, research meetings, and proposals. Deliver a clear risk management value proposition that will enhance the sales process
• Educate the P&C commercial team with relevant safety & compliance topics, help develop future account managers with the education & delivery of proactive services.

Preferred Knowledge and Skill:

• Bachelor’s Degree in Business Administration, or related degree; and 5+ years of risk management experience.
• OSHA Certification desired.  

We offer competitive compensation and excellent benefits package including 401(k) plan, medical, dental, vision, life insurance and more.  Consistent with our healthy work life balance we offer paid holidays and a generous paid time off policy.  

As a Client Success Specialist you will work closely with HR leaders of organizations and partner on open enrollment activities, employee onboarding as it pertains to benefits education, employee leave, and wellness programs.  Primary responsibilities include benefits administration for specific insurance products including enrollments/changes, account sales support, claims, explanation of benefits and orientation to employees involving benefit coverage.  The successful candidate will work closely with sales agents relative to retention, client satisfaction and identify additional value-added product opportunities for existing clients and prospects.

Preferred Knowledge and Skill:

• Bachelor’s Degree in Human Resources, Business Administration, or related degree; and two to three years of related experience and/or training; or equivalent combination of education and experience is preferred. 
• Employee benefits knowledge and health insurance plan administration preferred. 
• Life and health insurance experience and/or Life, Accident and Health Insurance License a plus! 
• SHRM-CP/SHRM-SCP, PHR Certification desired.  

Help us fight for the highest possible good for our clients, coworkers, and community! The Insurance Center has an immediate leadership opportunity for a Property & Casualty Support Team Lead. The team lead is responsible for the processes and systems related to the servicing of clients along with the supervision of customer service agents.  You will be a key leader in the business development value stream, directing the delivery of administrative and operation assistance designed to promote revenue growth, productivity, and exceptional levels of customer satisfaction. Provide team members with the appropriate training tools, direction and motivation that enable their success.  Build meaningful relationships and help protect families & businesses with our constant pursuit of personal, professional, and team growth.

Support Team Lead responsibilities

• Help drive our positive healthy culture and live out our Belongships
  • Be Authentic
  • Be Ethical
  • Be Intentional
  • Be Empowered
  • Be Dynamic
• Supervise and streamline support staff workflow.
• Support & Challenge team members in providing exceptional service to both external and internal customers.
• Routine audits of system activity for team members. Works with team members to ensure accuracy & appropriate application of established procedures.
• Ensure that work resources and procedures are reviewed and updated as necessary

• Escalate complaints and concerns to appropriate stakeholders
• Make a positive contribution to customer satisfaction and constantly strive to improve service to the customer
• Training and development- new hire and ongoing training programs
• Provide performance feedback of all team members

Experience

• 2+ years of experience in Property & Casualty customer service (preferred)
• Possession of or ability to secure Property and Casualty license (must be obtained within 120 days of start date)
• Proficiency in the use of Microsoft Word and Excel required
• Willingness to expand knowledge and effectiveness in the insurance industry by successful completion of extended insurance education beyond continuing education requirements for licensing

Education

• Associates Degree and/or two to three years of related experience and/or training; or equivalent combination of education and experience. Insurance agency experience preferred.

The Insurance Center offers competitive compensation and excellent benefits package including 401(k) plan, medical, dental, vision, life insurance and more. Consistent with our healthy work life balance we offer paid holidays and a generous paid time off policy.

As our Compliance Specialist you will provide consultative and collaborative benefits and Human Resources services to our clients who are typically small to medium in size.  You will also work with clients to provide advice, coaching, and counsel to leaders and employees on benefit and HR programs, policy and procedures, employment/labor laws, and conflict resolution.

Key Responsibilities include:

• Utilize consultative approach to assist clients in developing and strengthening their benefits and HR policies and practices.
• Provide coaching and guidance to clients to monitor eligibility and compliance requirements needed to process benefit enrollments, terminations of coverage, and ensuring forms pertaining to enrollment, and COBRA, are completed accurately and timely
• Provide HR guidance in the areas of feedback, performance management, employee relations, development and coaching, policy and procedure revision, and organizational development.
• Educate clients as it pertains to requirements and regulations affecting benefit and HR functions.
• Review corporate benefits department's compliance with applicable laws and guidance as well to improve transparency and adherence to governing bodies.   
• Communicate frequently with Corporate Benefits Specialists and assigned team on assigned accounts, strategic planning for the client, review participation and utilization of plans, client needs.

Preferred Knowledge and Skill:

• Bachelor’s Degree in Human Resources, Business Administration, or related degree; and two to three years of related experience and/or training; or equivalent combination of education and experience is preferred.
• Employee benefits knowledge and health insurance plan administration preferred. Must be well versed in federal and state law and keep up to date on changes.
• SHRM-CP/SHRM-SCP, PHR Certification desired.

The Insurance Center is seeking a driven, hardworking individual to join our team.  As a Risk Management Specialist, you will provide consultative and collaborative Risk Management services to our large commercial clients across the state of Wisconsin. The Risk Management Specialist position will help T.I.C. clients drive a culture of safety & compliance in their workplace and also support T.I.C. agents with retention, new business, training, and education. You will work within a range of industries helping clients improve their overall risk profile. Join our “Belongship” and help us fight for the highest possible good of our clients, coworkers, and community!

Key Responsibilities include:

• Work collaboratively with clients to provide advice, coaching, and counsel to leaders and employees on relevant safety & compliance including:  OSHA, DOT, MSHA, FMCSA
• Support producer/CSA teams and the overall P&C department with large commercial client retention by delivering risk management expertise & proactive services
• Support the large commercial sales team with new business by accompanying producers on prospecting calls, research meetings, and proposals. Deliver a clear risk management value proposition that will enhance the sales process
• Educate the P&C commercial team with relevant safety & compliance topics, help develop future account managers with the education & delivery of proactive services.

Preferred Knowledge and Skill:

• Bachelor’s Degree in Business Administration, or related degree; and 5+ years of risk management experience.
• OSHA Certification desired.  

We offer competitive compensation and excellent benefits package including 401(k) plan, medical, dental, vision, life insurance and more.  Consistent with our healthy work life balance we offer paid holidays and a generous paid time off policy.  

The Insurance Center is a successful and well-established independent insurance agency seeking a dependable and hardworking individual to join our team. As a Sales Support Specialist you will provide accurate, efficient & timely support and service for our clients.    The Insurance Center is committed to providing a diverse and challenging work environment encouraging critical thinking and problem solving. 

Key Responsibilities include:

• Building and maintaining a strong relationship with our clients and carriers by responding to issues relating to questions on policies, coverages, claims and accounting and billing.
• Assist with marketing new and renewal business and processing enrollment paperwork.
• Maintain insured’s information in various systems.
• Providing prompt and friendly account support.
• The ability to multi-task, organize and perform work with accuracy.

Required Experience:

Qualified applicants must possess strong communication skills, enjoy working in a fast-paced environment and demonstrate excellent computer skills, specifically using Microsoft Word, Excel, and Outlook. Prior Life and Health insurance experience and/or a Life, Accident and Health Insurance License a plus! 

The Insurance Center has an immediate opening for a Commercial Lines Customer Service – Agent (CS-A).  The CS-A is responsible for the daily servicing of a book of business on assigned accounts with direct accountability for client satisfaction and retention. You will also coordinate multiple tasks across teams to meet deadlines and quality standards. We are seeking a passionate, self-driven, natural-born service person with a desire to make a difference in people's lives and businesses. As a Commercial Customer Service – Agent, you will be responsible for promoting and servicing an array of commercial property and casualty products in accordance with our established process and procedures, and in pursuit of the company's goals and objectives. You will be responsible for maintaining current client relationships. The Commercial Lines Customer Service – Agent is an effective team member and relationship builder.

Commercial Lines CS-A responsibilities

• Coordinate the servicing of a book of business with all internal and external stakeholders
• Demonstrate an advanced level of knowledge of all commercial lines of insurance
• Monitor and address aged accounts receivable with clients
• Communicate and develop relationships with clients to ensure their satisfaction with services provided
• Escalate complaints and concerns to appropriate stakeholders
• Visit clients with agent as necessary to review policies, audits, loss run analyses and projections
• Make a positive contribution to customer satisfaction and constantly strive to improve service to the customer
• Manage carrier relationships on behalf of clients to ensure the accurate and timely issuance of policies and endorsements as agreed upon
• Verify, dispute and process audit endorsements in a timely manner
• Perform detailed audit review and present to clients

Experience

• 2+ years of experience in commercial lines customer service (preferred)
• Possession of or ability to secure Property and Casualty license (must be obtained within 120 days of start date)
• Proficiency in the use of Microsoft Word and Excel required
• Willingness to expand knowledge and effectiveness in the insurance industry by successful completion of extended insurance education beyond continuing education requirements for licensing

Education

• Associates Degree  and/or training equivalent experience. 

The Insurance Center offers competitive compensation and excellent benefits package including 401(k) plan, medical, dental, vision, life insurance and more. Consistent with our healthy work life balance we offer paid holidays and a generous paid time off policy.

The Insurance Center is a successful and well-established independent insurance agency seeking a dependable and hardworking individual to join our Corporate Benefits team. As an Account Support Representative you will provide accurate, efficient & timely support and service for assigned clients.    The Insurance Center is committed to providing a diverse and challenging work environment encouraging critical thinking and problem solving. 

Key Responsibilities include:

• Building and maintaining a strong relationship with our clients and carriers by responding to issues relating to questions on policies, coverages, claims and accounting and billing.
• Assist with marketing new and renewal business and processing enrollment paperwork.
• Maintain insured’s information in various systems.
• Participate in client annual enrollment meetings.
• Providing prompt and friendly account support.
• The ability to multi-task, organize and perform work with accuracy.

Required Experience:

Qualified applicants must possess strong communication skills, enjoy working in a fast-paced environment and demonstrate excellent computer skills, specifically using Microsoft Word, Excel, and Outlook. Human Resources, Employee Benefits experience and/or a Life, Accident and Health Insurance License a plus! 

A successful and well-established independent insurance agency is seeking a driven, hardworking individual to join our team to handle an unassigned book of business in preparation for potential retirements.  We are committed to providing a diverse and challenging work environment encouraging critical thinking, problem solving and project management.   As a Life & Health Sales Manager you will develop, implement, and maintain marketing strategies to meet sales goals.  You will oversee a team of 4-6 individuals focusing on both individual life and health and Corporate Benefit Sales.

Key Responsibilities include:

• Drive progress and execution of sales goals. Develop and implement strategies to accommodate goals.
• Monitor activity and sales levels of Sales Representatives.

• Support & Challenge team members in providing exceptional service to both external and internal customers.

• Generate and maintain new business. Increase sales in existing accounts and develop new accounts.
• Leadership and development of sales team.
• Provide performance feedback of all team members

Required Experience:

• Experience and knowledge in employee benefits, ACA, Medicare and ancillary market.
• Strong analytical skills, time management skills and project management skills
• Ability to prioritize and manage different projects and priorities simultaneously
• Ability to function in a team environment, with support and mentorship to and from team members and management.
• Previous sales experience

Preferred Knowledge and Skill:

• Bachelor’s degree, business or marketing related, and two to three years of related experience and/or training
• State specific insurance license for life, health, and accident.
• Ability to work in a fast-paced environment with strong follow-through and a focus on owning the outcome
• Influential and Persuasive - seen as a trusted advisor and mentor
• Sales leadership experience

The Insurance Center is seeking a driven, hardworking individual to join our team.  As a Risk Management Specialist, you will provide consultative and collaborative Risk Management services to our large commercial clients across the state of Wisconsin. The Risk Management Specialist position will help T.I.C. clients drive a culture of safety & compliance in their workplace and also support T.I.C. agents with retention, new business, training, and education. You will work within a range of industries helping clients improve their overall risk profile. Join our “Belongship” and help us fight for the highest possible good of our clients, coworkers, and community!

Key Responsibilities include:

• Work collaboratively with clients to provide advice, coaching, and counsel to leaders and employees on relevant safety & compliance including:  OSHA, DOT, MSHA, FMCSA
• Support producer/CSA teams and the overall P&C department with large commercial client retention by delivering risk management expertise & proactive services
• Support the large commercial sales team with new business by accompanying producers on prospecting calls, research meetings, and proposals. Deliver a clear risk management value proposition that will enhance the sales process
• Educate the P&C commercial team with relevant safety & compliance topics, help develop future account managers with the education & delivery of proactive services.

Preferred Knowledge and Skill:

• Bachelor’s Degree in Business Administration, or related degree; and 5+ years of risk management experience.
• OSHA Certification desired.  

We offer competitive compensation and excellent benefits package including 401(k) plan, medical, dental, vision, life insurance and more.  Consistent with our healthy work life balance we offer paid holidays and a generous paid time off policy.