The Insurance Center is a successful and well-established independent insurance agency seeking a dependable and hardworking individual to join our team. As an Account Support Representative, you will provide accurate, efficient and timely support and service for assigned clients. The Insurance Center is committed to providing a diverse and challenging work environment encouraging critical thinking and problem solving. This is an on-site position (not remote). 

Key responsibilities include:

• Build and maintain a strong relationship with our clients and carriers by responding to issues relating to questions on policies, coverages, claims and accounting and billing
• Assist with marketing new and renewal business and processing enrollment paperwork
• Maintain insured's information in various systems
• Participate in client annual enrollment meetings
• Provide prompt and friendly account support
• Multi-task, organize and perform tasks accurately

Required experience Qualified applicants must possess strong communication skills, enjoy working in a fast-paced environment and demonstrate excellent computer skills, specifically using Microsoft Word, Excel and Outlook. Human Resources, Employee Benefits experience and/or a Life, Accident and Health Insurance License a plus. The Insurance Center offers competitive compensation and excellent benefits package including 401(k) plan, medical, dental, vision, life insurance and more. Consistent with our healthy work/life balance, we offer paid holidays and a generous paid time off policy.

The Insurance Center is a successful and well-established independent insurance agency seeking a dependable and hardworking individual to join our team. As an Account Support Representative, you will provide accurate, efficient and timely support and service for assigned clients. The Insurance Center is committed to providing a diverse and challenging work environment encouraging critical thinking and problem solving. This is an on-site position (not remote). 

Key responsibilities include:

• Build and maintain a strong relationship with our clients and carriers by responding to issues relating to questions on policies, coverages, claims and accounting and billing
• Assist with marketing new and renewal business and processing enrollment paperwork
• Maintain insured's information in various systems
• Participate in client annual enrollment meetings
• Provide prompt and friendly account support
• Multi-task, organize and perform tasks accurately

Required experience Qualified applicants must possess strong communication skills, enjoy working in a fast-paced environment and demonstrate excellent computer skills, specifically using Microsoft Word, Excel and Outlook. Human Resources, Employee Benefits experience and/or a Life, Accident and Health Insurance License a plus. The Insurance Center offers competitive compensation and excellent benefits package including 401(k) plan, medical, dental, vision, life insurance and more. Consistent with our healthy work/life balance, we offer paid holidays and a generous paid time off policy.

The Insurance Center has an immediate opening for a Commercial Lines Customer Service – Agent (CS-A).  The CS-A is responsible for the daily servicing of a book of business on assigned accounts with direct accountability for client satisfaction and retention. You will also coordinate multiple tasks across teams to meet deadlines and quality standards. We are seeking a passionate, self-driven, natural-born service person with a desire to make a difference in people's lives and businesses. As a Commercial Customer Service – Agent, you will be responsible for promoting and servicing an array of commercial property and casualty products in accordance with our established process and procedures, and in pursuit of the company's goals and objectives. You will be responsible for maintaining current client relationships. The Commercial Lines Customer Service – Agent is an effective team member and relationship builder.   This is an on-site position (not remote).

Commercial Lines CS-A responsibilities

• Coordinate the servicing of a book of business with all internal and external stakeholders
• Demonstrate an advanced level of knowledge of all commercial lines of insurance
• Monitor and address aged accounts receivable with clients
• Communicate and develop relationships with clients to ensure their satisfaction with services provided
• Escalate complaints and concerns to appropriate stakeholders
• Visit clients with agent as necessary to review policies, audits, loss run analyses and projections
• Make a positive contribution to customer satisfaction and constantly strive to improve service to the customer
• Manage carrier relationships on behalf of clients to ensure the accurate and timely issuance of policies and endorsements as agreed upon
• Verify, dispute and process audit endorsements in a timely manner
• Perform detailed audit review and present to clients

Experience

• 2+ years of experience in commercial lines customer service (preferred)
• Possession of or ability to secure Property and Casualty license (must be obtained within 120 days of start date)
• Proficiency in the use of Microsoft Word and Excel required
• Willingness to expand knowledge and effectiveness in the insurance industry by successful completion of extended insurance education beyond continuing education requirements for licensing

Education

• Associates Degree  and/or training equivalent experience. 

The Insurance Center is a successful and well-established independent insurance agency seeking a dependable and hardworking individual to join our team. As an Account Support Representative, you will provide accurate, efficient and timely support and service for assigned clients. The Insurance Center is committed to providing a diverse and challenging work environment encouraging critical thinking and problem solving. This is an on-site position (not remote). 

Key responsibilities include:

• Build and maintain a strong relationship with our clients and carriers by responding to issues relating to questions on policies, coverages, claims and accounting and billing
• Assist with marketing new and renewal business and processing enrollment paperwork
• Maintain insured's information in various systems
• Participate in client annual enrollment meetings
• Provide prompt and friendly account support
• Multi-task, organize and perform tasks accurately

Required experience Qualified applicants must possess strong communication skills, enjoy working in a fast-paced environment and demonstrate excellent computer skills, specifically using Microsoft Word, Excel and Outlook. Human Resources, Employee Benefits experience and/or a Life, Accident and Health Insurance License a plus. The Insurance Center offers competitive compensation and excellent benefits package including 401(k) plan, medical, dental, vision, life insurance and more. Consistent with our healthy work/life balance, we offer paid holidays and a generous paid time off policy.

The Insurance Center has an immediate opening for a Commercial Lines Customer Service – Agent (CS-A).  The CS-A is responsible for the daily servicing of a book of business on assigned accounts with direct accountability for client satisfaction and retention. You will also coordinate multiple tasks across teams to meet deadlines and quality standards. We are seeking a passionate, self-driven, natural-born service person with a desire to make a difference in people's lives and businesses. As a Commercial Customer Service – Agent, you will be responsible for promoting and servicing an array of commercial property and casualty products in accordance with our established process and procedures, and in pursuit of the company's goals and objectives. You will be responsible for maintaining current client relationships. The Commercial Lines Customer Service – Agent is an effective team member and relationship builder.   This is an on-site position (not remote).

Commercial Lines CS-A responsibilities

• Coordinate the servicing of a book of business with all internal and external stakeholders
• Demonstrate an advanced level of knowledge of all commercial lines of insurance
• Monitor and address aged accounts receivable with clients
• Communicate and develop relationships with clients to ensure their satisfaction with services provided
• Escalate complaints and concerns to appropriate stakeholders
• Visit clients with agent as necessary to review policies, audits, loss run analyses and projections
• Make a positive contribution to customer satisfaction and constantly strive to improve service to the customer
• Manage carrier relationships on behalf of clients to ensure the accurate and timely issuance of policies and endorsements as agreed upon
• Verify, dispute and process audit endorsements in a timely manner
• Perform detailed audit review and present to clients

Experience

• 2+ years of experience in commercial lines customer service (preferred)
• Possession of or ability to secure Property and Casualty license (must be obtained within 120 days of start date)
• Proficiency in the use of Microsoft Word and Excel required
• Willingness to expand knowledge and effectiveness in the insurance industry by successful completion of extended insurance education beyond continuing education requirements for licensing

Education

• Associates Degree  and/or training equivalent experience. 

The Insurance Center has an immediate opening for a Commercial Lines Customer Service – Agent (CS-A).  The CS-A is responsible for the daily servicing of a book of business on assigned accounts with direct accountability for client satisfaction and retention. You will also coordinate multiple tasks across teams to meet deadlines and quality standards. We are seeking a passionate, self-driven, natural-born service person with a desire to make a difference in people's lives and businesses. As a Commercial Customer Service – Agent, you will be responsible for promoting and servicing an array of commercial property and casualty products in accordance with our established process and procedures, and in pursuit of the company's goals and objectives. You will be responsible for maintaining current client relationships. The Commercial Lines Customer Service – Agent is an effective team member and relationship builder.   This is an on-site position (not remote).

Commercial Lines CS-A responsibilities

• Coordinate the servicing of a book of business with all internal and external stakeholders
• Demonstrate an advanced level of knowledge of all commercial lines of insurance
• Monitor and address aged accounts receivable with clients
• Communicate and develop relationships with clients to ensure their satisfaction with services provided
• Escalate complaints and concerns to appropriate stakeholders
• Visit clients with agent as necessary to review policies, audits, loss run analyses and projections
• Make a positive contribution to customer satisfaction and constantly strive to improve service to the customer
• Manage carrier relationships on behalf of clients to ensure the accurate and timely issuance of policies and endorsements as agreed upon
• Verify, dispute and process audit endorsements in a timely manner
• Perform detailed audit review and present to clients

Experience

• 2+ years of experience in commercial lines customer service (preferred)
• Possession of or ability to secure Property and Casualty license (must be obtained within 120 days of start date)
• Proficiency in the use of Microsoft Word and Excel required
• Willingness to expand knowledge and effectiveness in the insurance industry by successful completion of extended insurance education beyond continuing education requirements for licensing

Education

• Associates Degree  and/or training equivalent experience. 

Life and Health Sales Representative

T.I.C., Inc., (The Insurance Center), a leading multi-state insurance agency, is seeking experienced Sales Representatives to market insurance products throughout Northcentral Wisconsin. You must be a motivated and successful sales representative who will be responsible for servicing existing accounts and closing new accounts. We provide extensive marketing support, which includes sales lead systems, exclusive products, agency-sponsored incentive trips, competitive wage plus commission, benefits package, internal support staff and much more.

Opportunities & training

• Culture & leadership training
• Personal & career development training
• Carrier product training
• In-house & field sales training
• Team selling
• Mentorship program
• Bignition "Wedge" outside sales training
• CE & designation support

The Insurance Center is a successful and well-established independent insurance agency seeking a dependable and hardworking individual to join our team. As an Account Support Representative, you will provide accurate, efficient and timely support and service for assigned clients. The Insurance Center is committed to providing a diverse and challenging work environment encouraging critical thinking and problem solving. This is an on-site position (not remote). 

Key responsibilities include:

• Build and maintain a strong relationship with our clients and carriers by responding to issues relating to questions on policies, coverages, claims and accounting and billing
• Assist with marketing new and renewal business and processing enrollment paperwork
• Maintain insured's information in various systems
• Participate in client annual enrollment meetings
• Provide prompt and friendly account support
• Multi-task, organize and perform tasks accurately

Required experience Qualified applicants must possess strong communication skills, enjoy working in a fast-paced environment and demonstrate excellent computer skills, specifically using Microsoft Word, Excel and Outlook. Human Resources, Employee Benefits experience and/or a Life, Accident and Health Insurance License a plus. The Insurance Center offers competitive compensation and excellent benefits package including 401(k) plan, medical, dental, vision, life insurance and more. Consistent with our healthy work/life balance, we offer paid holidays and a generous paid time off policy.

Life and Health Sales Representative

T.I.C., Inc., (The Insurance Center), a leading multi-state insurance agency, is seeking experienced Sales Representatives to market insurance products throughout Northcentral Wisconsin. You must be a motivated and successful sales representative who will be responsible for servicing existing accounts and closing new accounts. We provide extensive marketing support, which includes sales lead systems, exclusive products, agency-sponsored incentive trips, competitive wage plus commission, benefits package, internal support staff and much more.

Opportunities & training

• Culture & leadership training
• Personal & career development training
• Carrier product training
• In-house & field sales training
• Team selling
• Mentorship program
• Bignition "Wedge" outside sales training
• CE & designation support

We understand that your dream job may not be listed right now, but we believe in creating opportunities for the right candidates. We are seeking passionate, driven, and versatile individuals who are interested in being considered for future roles at The Insurance Center. While we may not have the perfect role for you right now, we are constantly evolving and growing, which means new opportunities are always on the horizon. By applying for this position, you will be considered for future job openings that align with your skills, experience, and career aspirations.

Submit your resume along with a cover letter explaining why you're interested in future opportunities with us. Tell us about your skills, experiences, and areas of interest. We're excited to learn more about you and will reach out when roles that match your profile become available.