Current openings
We're always looking for passionate people
two employees working together on tablet and smiling

A career with The Insurance Center is a rewarding and fulfilling opportunity. See current openings listed below. 

All locations

Corporate Benefits Specialist (Business Development/Sales Position) – All locations

The Insurance Center is seeking qualified applicants for a full-time Corporate Benefits Specialist. We are looking for individuals with an entrepreneurial spirit who are determined to build relationships and help businesses in our communities. The successful Corporate Benefits Specialist becomes a trusted consultant and advisor developing the ability to write comprehensive benefit packages and implement creative cost containment solutions, while engaging in education and communication services to help clients attract and retain the best talent. The ideal candidate would have proven sales experience, preferably in Employee Benefits, and hold or obtain a Wisconsin Life & Health license.

Candidates must be determined to write new business and possess energy, prospecting and networking skills, strong communication skills, a competitive sales aptitude and a willingness to grow personally and professionally.  We aim to be Humble, Hungry & Self Aware at The Insurance Center. We provide competitive compensation and a complete benefits package consisting of, but not limited to, group health, dental, 401(k) plan, discretionary profit sharing and generous paid time off. We offer two sales incentive trips each year and generous new business and renewal commissions structures. If you are a motivated and successful sales professional who can maintain and service existing accounts while acquiring new, we want to meet you.

 

Sales Representative – All locations

T.I.C., Inc., (The Insurance Center), a leading multi-state insurance agency, is seeking experienced Representatives to market insurance products. You must be a motivated and successful sales representative who will be responsible for servicing existing accounts and closing new accounts. We provide extensive marketing support, which includes sales lead systems, exclusive products, agency-sponsored incentive trips, competitive wage plus commission, benefits package, internal support staff and much more. We have offices throughout the states of Wisconsin, Minnesota and Iowa. Opportunities are available in the following divisions: Life, Accident & Health, Corporate Benefits and Property & Casualty.

Opportunities & training

  • Culture & leadership training
  • Personal & career development training
  • Carrier product training
  • In-house & field sales training
  • Team selling
  • Mentorship program
  • Bignition "Wedge" outside sales training
  • CE & designation support

Benefits

  • Health
  • Dental
  • Vision
  • Flexible spending plan
  • Life & accidental death
  • Disability
  • 401k match
  • Discretionary profit sharing
  • Generous paid time off
  • Paid holidays
  • Tuition reimbursement
  • Life/work balance

Compensation & incentives

  • Competitive compensation
  • Unlimited income potential
  • New & renewal commission structures
  • Treadmill/validation
  • Performance-based bonus structure
  • Sales incentives trips in summer & winter

Submit a resumé to T.I.C., Inc., Attn: Human Resource Department, 701 Sand Lake Road, Onalaska, WI 54650-2442. Resumés may also be submitted to jobs@ticinsurance.com. For additional information, contact the Human Resource Department at 800-362-8046 ext 30174. Equal opportunity employer.

Antigo

Commercial Lines Customer Service – Agent (CS-A) – Antigo location

The Insurance Center has an immediate opening for a Commercial Lines Customer Service – Agent (CS-A) in the Antigo, Wisconsin area.  The CS-A is responsible for the daily servicing of a book of business on assigned accounts with direct accountability for client satisfaction and retention. You will also coordinate multiple tasks across teams to meet deadlines and quality standards. We are seeking a passionate, self-driven, natural-born service person with a desire to make a difference in people's lives and businesses. As a Commercial Customer Service – Agent, you will be responsible for promoting and servicing an array of commercial property and casualty products in accordance with our established process and procedures, and in pursuit of the company's goals and objectives. You will be responsible for maintaining current client relationships. The Commercial Lines Customer Service – Agent is an effective team member and relationship builder.

Commercial Lines CS-A responsibilities

  • Coordinate the servicing of a book of business with all internal and external stakeholders
  • Demonstrate an advanced level of knowledge of all commercial lines of insurance
  • Monitor and address aged accounts receivable with clients
  • Communicate and develop relationships with clients to ensure their satisfaction with services provided
  • Escalate complaints and concerns to appropriate stakeholders
  • Visit clients with agent as necessary to review policies, audits, loss run analyses and projections
  • Make a positive contribution to customer satisfaction and constantly strive to improve service to the customer
  • Manage carrier relationships on behalf of clients to ensure the accurate and timely issuance of policies and endorsements as agreed upon
  • Verify, dispute and process audit endorsements in a timely manner
  • Perform detailed audit review and present to clients

Experience

  • 2+ years of experience in commercial lines customer service (required)
  • Possession of or ability to secure Property and Casualty license (must be obtained within 120 days of start date)
  • Proficiency in the use of Microsoft Word and Excel required
  • Willingness to expand knowledge and effectiveness in the insurance industry by successful completion of extended insurance education beyond continuing education requirements for licensing

Education

  • Bachelor's degree from an accredited college or university (preferred)

 

Green Bay

Commercial Lines Customer Service – Agent (CS-A) – Green Bay location

The Insurance Center has an immediate opening for a Commercial Lines Customer Service – Agent (CS-A) in the Green Bay, Wisconsin area.  The CS-A is responsible for the daily servicing of a book of business on assigned accounts with direct accountability for client satisfaction and retention. You will also coordinate multiple tasks across teams to meet deadlines and quality standards. We are seeking a passionate, self-driven, natural-born service person with a desire to make a difference in people's lives and businesses. As a Commercial Customer Service – Agent, you will be responsible for promoting and servicing an array of commercial property and casualty products in accordance with our established process and procedures, and in pursuit of the company's goals and objectives. You will be responsible for maintaining current client relationships. The Commercial Lines Customer Service – Agent is an effective team member and relationship builder.

Commercial Lines CS-A responsibilities

  • Coordinate the servicing of a book of business with all internal and external stakeholders
  • Demonstrate an advanced level of knowledge of all commercial lines of insurance
  • Monitor and address aged accounts receivable with clients
  • Communicate and develop relationships with clients to ensure their satisfaction with services provided
  • Escalate complaints and concerns to appropriate stakeholders
  • Visit clients with agent as necessary to review policies, audits, loss run analyses and projections
  • Make a positive contribution to customer satisfaction and constantly strive to improve service to the customer
  • Manage carrier relationships on behalf of clients to ensure the accurate and timely issuance of policies and endorsements as agreed upon
  • Verify, dispute and process audit endorsements in a timely manner
  • Perform detailed audit review and present to clients

Experience

  • 2+ years of experience in commercial lines customer service (required)
  • Possession of or ability to secure Property and Casualty license (must be obtained within 120 days of start date)
  • Proficiency in the use of Microsoft Word and Excel required
  • Willingness to expand knowledge and effectiveness in the insurance industry by successful completion of extended insurance education beyond continuing education requirements for licensing

Education

  • Bachelor's degree from an accredited college or university (preferred)

 

Onalaska

Marketing Champion

 As our Marketing Champion you will develop, establish, and maintain marketing strategies to meet organizational objectives.  You will also provide effective management of the internal and external marketing and promotional activities of the organization.

Key Responsibilities include:

  •  Work closely with division leaders to develop and implement sales marketing campaigns and projects for new and existing products.
  • Ensure internal and external marketing ideas/materials align and support The Insurance Center’s brand.
  • Build brand awareness through marketing positioning and audience engagement.
  • Analysis of customer research, current market conditions and competitor information.
  • Website content development and maintenance.
  • Social media development & consistent presence.
  • Proactively develop and execute sourcing strategies to identify talent to meet hiring needs. Creatively leverage social media platforms like LinkedIn, Twitter, Facebook, Handshake to identify active and passive candidates. Attend job fairs & have a consistent college presence.
  • Develop various marketing collateral within brand standards.
  • Collaborate with Marketing committee on projects and marketing related efforts. Provide direction and leadership to Marketing Interns.
  • Ensure compliance with all State and Federal Telemarketing, CMS, OCI regulations as it pertains to marketing.
  • Monitor and report on all marketing activity and results. Deliver marketing activity within agreed budget. Track ROI.
  • Initiate and follow up with customers relative to product, agent and service satisfaction.

Required Experience:

Minimum of Associate degree, business, or marketing related, and two to three years of related experience and/or training; or equivalent combination of education and experience is preferred. Experience in all aspects of developing and maintaining marketing strategies. Proficient with Microsoft Office Suite, Canva, Adobe Illustrator, WordPress and internet navigation required. Experience with social media platforms such as Facebook, Tik Toc, LinkedIn, Twitter, Instagram.     

Property & Casualty Customer Service Representative – Onalaska location

The Insurance Center is currently seeking qualified applicants for a full-time Property and Casualty Customer Service Representative to work in our Onalaska, Wisconsin location. Applicants must have strong communication skills, customer service experience, be able to handle multiple duties, work within established deadlines and possess above average computer skills, specifically using Word and Excel. Insurance license and/or experience is preferred. Primary responsibilities will include providing customer service support and assisting agents with marketing efforts. Competitive compensation and an excellent benefits package will be provided including health insurance and a 401(k) plan, along with the opportunity to work in a well-established, growth-oriented company.

 

Account Support Representative – Onalaska location

As an Account Support Representative, you will provide accurate, efficient and timely support and service for assigned clients. The Insurance Center is committed to providing a diverse and challenging work environment encouraging critical thinking and problem solving.

Key responsibilities include:

  • Build and maintain a strong relationship with our clients and carriers by responding to issues relating to questions on policies, coverages, claims and accounting and billing
  • Assist with marketing new and renewal business and processing enrollment paperwork
  • Maintain insured's information in various systems
  • Participate in client annual enrollment meetings
  • Provide prompt and friendly account support
  • Multi-task, organize and perform tasks accurately

Required experience Qualified applicants must possess strong communication skills, enjoy working in a fast-paced environment and demonstrate excellent computer skills, specifically using Microsoft Word, Excel and Outlook. Human Resources, Employee Benefits experience and/or a Life, Accident and Health Insurance License a plus. The Insurance Center offers competitive compensation and excellent benefits package including 401(k) plan, medical, dental, vision, life insurance and more. Consistent with our healthy work/life balance, we offer paid holidays and a generous paid time off policy.

Receptionist

The Insurance Center is currently accepting applications for the position of Receptionist. This is a full-time opening in our Onalaska location. Primary responsibilities screening and directing calls, greeting clients and guests, processing incoming mail and other communications to the appropriate person within the organization.  The receptionist will also provide general administrative support for the company as needed.  

Rhinelander

Commercial Lines Customer Service – Agent (CS-A) – Rhinelander location

The Insurance Center has an immediate opening for a Commercial Lines Customer Service – Agent (CS-A) in the Rhinelander, Wisconsin area.  The CS-A is responsible for the daily servicing of a book of business on assigned accounts with direct accountability for client satisfaction and retention. You will also coordinate multiple tasks across teams to meet deadlines and quality standards. We are seeking a passionate, self-driven, natural-born service person with a desire to make a difference in people's lives and businesses. As a Commercial Customer Service – Agent, you will be responsible for promoting and servicing an array of commercial property and casualty products in accordance with our established process and procedures, and in pursuit of the company's goals and objectives. You will be responsible for maintaining current client relationships. The Commercial Lines Customer Service – Agent is an effective team member and relationship builder.

Commercial Lines CS-A responsibilities

  • Coordinate the servicing of a book of business with all internal and external stakeholders
  • Demonstrate an advanced level of knowledge of all commercial lines of insurance
  • Monitor and address aged accounts receivable with clients
  • Communicate and develop relationships with clients to ensure their satisfaction with services provided
  • Escalate complaints and concerns to appropriate stakeholders
  • Visit clients with agent as necessary to review policies, audits, loss run analyses and projections
  • Make a positive contribution to customer satisfaction and constantly strive to improve service to the customer
  • Manage carrier relationships on behalf of clients to ensure the accurate and timely issuance of policies and endorsements as agreed upon
  • Verify, dispute and process audit endorsements in a timely manner
  • Perform detailed audit review and present to clients

Experience

  • 2+ years of experience in commercial lines customer service (required)
  • Possession of or ability to secure Property and Casualty license (must be obtained within 120 days of start date)
  • Proficiency in the use of Microsoft Word and Excel required
  • Willingness to expand knowledge and effectiveness in the insurance industry by successful completion of extended insurance education beyond continuing education requirements for licensing

Education

  • Bachelor's degree from an accredited college or university (preferred)

 

Stevens Point

Commercial Lines Customer Service – Agent (CS-A) – Stevens Point location

The Insurance Center has an immediate opening for a Commercial Lines Customer Service – Agent (CS-A) in the Stevens Point, Wisconsin area.  The CS-A is responsible for the daily servicing of a book of business on assigned accounts with direct accountability for client satisfaction and retention. You will also coordinate multiple tasks across teams to meet deadlines and quality standards. We are seeking a passionate, self-driven, natural-born service person with a desire to make a difference in people's lives and businesses. As a Commercial Customer Service – Agent, you will be responsible for promoting and servicing an array of commercial property and casualty products in accordance with our established process and procedures, and in pursuit of the company's goals and objectives. You will be responsible for maintaining current client relationships. The Commercial Lines Customer Service – Agent is an effective team member and relationship builder.

Commercial Lines CS-A responsibilities

  • Coordinate the servicing of a book of business with all internal and external stakeholders
  • Demonstrate an advanced level of knowledge of all commercial lines of insurance
  • Monitor and address aged accounts receivable with clients
  • Communicate and develop relationships with clients to ensure their satisfaction with services provided
  • Escalate complaints and concerns to appropriate stakeholders
  • Visit clients with agent as necessary to review policies, audits, loss run analyses and projections
  • Make a positive contribution to customer satisfaction and constantly strive to improve service to the customer
  • Manage carrier relationships on behalf of clients to ensure the accurate and timely issuance of policies and endorsements as agreed upon
  • Verify, dispute and process audit endorsements in a timely manner
  • Perform detailed audit review and present to clients

Experience

  • 2+ years of experience in commercial lines customer service (required)
  • Possession of or ability to secure Property and Casualty license (must be obtained within 120 days of start date)
  • Proficiency in the use of Microsoft Word and Excel required
  • Willingness to expand knowledge and effectiveness in the insurance industry by successful completion of extended insurance education beyond continuing education requirements for licensing

Education

  • Bachelor's degree from an accredited college or university (preferred)

 

Wausau

Commercial Lines Customer Service – Agent (CS-A) – Wausau location

The Insurance Center has an immediate opening for a Commercial Lines Customer Service – Agent (CS-A) in the Wausau, Wisconsin area.  The CS-A is responsible for the daily servicing of a book of business on assigned accounts with direct accountability for client satisfaction and retention. You will also coordinate multiple tasks across teams to meet deadlines and quality standards. We are seeking a passionate, self-driven, natural-born service person with a desire to make a difference in people's lives and businesses. As a Commercial Customer Service – Agent, you will be responsible for promoting and servicing an array of commercial property and casualty products in accordance with our established process and procedures, and in pursuit of the company's goals and objectives. You will be responsible for maintaining current client relationships. The Commercial Lines Customer Service – Agent is an effective team member and relationship builder.

Commercial Lines CS-A responsibilities

  • Coordinate the servicing of a book of business with all internal and external stakeholders
  • Demonstrate an advanced level of knowledge of all commercial lines of insurance
  • Monitor and address aged accounts receivable with clients
  • Communicate and develop relationships with clients to ensure their satisfaction with services provided
  • Escalate complaints and concerns to appropriate stakeholders
  • Visit clients with agent as necessary to review policies, audits, loss run analyses and projections
  • Make a positive contribution to customer satisfaction and constantly strive to improve service to the customer
  • Manage carrier relationships on behalf of clients to ensure the accurate and timely issuance of policies and endorsements as agreed upon
  • Verify, dispute and process audit endorsements in a timely manner
  • Perform detailed audit review and present to clients

Experience

  • 2+ years of experience in commercial lines customer service (required)
  • Possession of or ability to secure Property and Casualty license (must be obtained within 120 days of start date)
  • Proficiency in the use of Microsoft Word and Excel required
  • Willingness to expand knowledge and effectiveness in the insurance industry by successful completion of extended insurance education beyond continuing education requirements for licensing

Education

  • Bachelor's degree from an accredited college or university (preferred)

 

As an Equal Opportunity Employer, T.I.C., Inc. will recruit and select applicants for employment solely on the basis of their qualifications. Our Practices and Procedures, including those relating to wages, benefits, transfers, promotions, terminations and self-development opportunities, will be administered without regard to race, color, religion, sex, sexual orientation and gender identity, age, national origin, disability, or protected veteran status and all other classes protected by the Federal and State Government.

For consideration, submit a letter of application, resumé, and salary history to: jobs@ticinsurance.com.   Please sure to specify which opening you are interested in.  

locations map

Located exactly where you need us to be. In your backyard.

By having locations throughout Wisconsin (and an office in Iowa), an Insurance Center neighborhood insurance agent is able to provide a superior level of customer service. It’s convenient for you and important to us; we want to be ready to assist people in our communities when you need us.