Account Support Representative- Madison Location

The Insurance Center is a successful and well-established independent insurance agency seeking a dependable and hardworking individual to join our Madison Corporate Benefits team. As an Account Support Representative you will provide accurate, efficient & timely support and service for assigned clients.    The Insurance Center is committed to providing a diverse and challenging work environment encouraging critical thinking and problem solving. 

Key Responsibilities include:

• Building and maintaining a strong relationship with our clients and carriers by responding to issues relating to questions on policies, coverages, claims and accounting and billing.
• Assist with marketing new and renewal business and processing enrollment paperwork.
• Maintain insured’s information in various systems.
• Participate in client annual enrollment meetings.
• Providing prompt and friendly account support.
• The ability to multi-task, organize and perform work with accuracy.

Required Experience:

Qualified applicants must possess strong communication skills, enjoy working in a fast-paced environment and demonstrate excellent computer skills, specifically using Microsoft Word, Excel, and Outlook. Human Resources, Employee Benefits experience and/or a Life, Accident and Health Insurance License a plus!