Account Support Representative- Appleton Location

The Insurance Center’s Corporate Benefits division provides benefit solutions to employers throughout WI, MN and IA as it pertains to health, dental, vision, life/AD&D, STD, Flexible Spending, COBRA administration resources, etc. In addition, we provide resources to our employer clients in the realm of compliance and other HR related support which is why candidates with an HR background are attractive. In addition, our Account Managers, Benefit Consultants and Account Support Representatives work closely with HR leaders of organizations and partner on open enrollment activities, employee onboarding as it pertains to benefits education, employee leave, and wellness programs.

The responsibilities include quoting, preparing proposals and illustrations, preparing insurance census materials, handling customer service calls from our policyholders, and assisting our producers in their marketing efforts as a valued member of a team. The successful candidate will work closely with sales agents relative to retention, client satisfaction and identify additional value-added product opportunities for existing clients and prospects.

Qualified applicants must possess strong communication skills, enjoy working in a fast paced environment and demonstrate excellent computer skills, specifically using Microsoft Word, Excel, and Outlook. Human Resources, Employee Benefits experience and/or a Life, Accident and Health Insurance License a plus! We provide competitive compensation and a complete benefits package consisting of, but not limited to, group health, dental, 401(k) plan, and generous paid time off.